We had blank backyard. We contacted Unique along with other companies. We gave all an idea and a budget. The other two came back with nothing close to our budget and one of the two didn't do landscape. Mike (who has been amazing) gave us something under our budget allowing for more improvement. The managers of the project have always answered any questions I had (even on weekends) very quickly. Pamela was very helpful in getting our wire transfers handled. The superintendent in charge of pool set everything up and explained very well. Once the project was done we found some things that needed touch up. They we're out the next day. These people have gone above what they are supposed to do. From extra lines for trees we put in ourselves to making our gates code safe for the pool. I would recommend to anyone.
Unique Landscapes did a great job remodeling our pool and entire back yard patio space that was 19 years old and in need of a renovation. The professional team converted our pool from plaster to pebble, covered our old cool decking with beautiful travertine tile, rebuilt our pool fountain and our outdoor BBQ kitchen area, and converted an old fireplace into a more functional fire pit. Our project lead, Bart, did a great job managing the different trades as they completed different parts of the project and was very easy to communicate with. We even made some on-the-fly changes as things progressed with the project and Bart quickly got the team to adjust to our desired change. The Unique team was also great at fixing things we weren’t completely satisfied with, such as adjusting deck tiles that we wanted better aligned. The entire project looks amazing and truly transformed our back yard into a fresh and clean new look. Also, the design and administrative staff were great to work with and were very customer-service focused. We’d recommend Unique Landscapes to anyone doing a pool and backyard update renovation!
My project included a pergola, bbq w/ countertop, artificial turf, concrete, and trees/plants with irrigation. The project began with a design member coming over and talking with me about budget and design ideas. This phase was relatively quick and easy. Within a week I received a design plan including pictures and measurements of the project. Next I was setup with a construction supervisor and told when to expect a crew on site. Overall, the construction of my project went smooth. The supervisor was good with keeping me informed about phases of construction and was able to make several small changes on the fly. The construction crews (contractors and Unique employees) were always respectful while on site. Unique gave me exactly what I asked for and was consistent with the design plan. I’m loving my new backyard!
To begin, I sought several quotes for our project. One thing that caused Unique to stand out was 1) RESPONSIVENESS (received email back same day I expressed interest in this company inquiring when I'd like to meet with a design rep), 2) CONSISTENT UPFRONT COMMUNICATION (other companies would delay or sometimes not respond to emails but I generally received email response back the same day), 3) HELPFUL WEBSITE (very nice portfolio that was absent many other companies' websites and increased my confidence about moving forward with this company).
I give this company an A rating because I now have an absolutely beautiful fire pit that I'm proud of. The flagstone work really is something else. I attached a few pics, probably doesn't do justice though. And as you'd expect it's mostly appreciated at night with the firepit and 2 fire columns lit up and the high quality lighting tucked under the bench wall. The softscaping around the fire pit is still lacking, but that's because I've taken too long deciding on how I want the plants done, but I can't wait to complete that part of it which will truly help showcase this beautiful piece of masonry.
One thing I should mention is that the owner of the company takes an active interest in all his projects and comes across as competent, caring, professional, and very objective. As far as objectivity I appreciate his candor regarding the implications of maintaining a salt water pool while upgrading the pool decking to travertine. Other companies were excited to recommend it as it is a huge upsell. However, Unique's owner, Chris Griffin, wanted to make sure I knew of the potential consequences of such a move (some people find that salt water can negatively affect their natural travertine stone - certain grades and colors more than others - a risk I didn't want to take). Ultimately when I decided I wasn't willing to give up a salt water system (and didn't want to routinely pay for an expensive travertine sealant that would protect it from the salt water) it was decided not to pursue a travertine decking. And it's nice that this information is also found on Unique's website, something I have not seen on any other Phoenix landscaping website.
I would use Unique again in the future and recommend them to my friends and colleagues.
Litchfield Park, AZ
Unique designed the landscape and pool with outdoor kitchen for our new home. The process was easy and they did the legwork for all approvals. They kept me informed of the process along the way. I couldn’t be happier, we love our new backyard and have hired them to do some hardscape in the front.
Queen Creek, AZ
Normally I become very annoyed with my wife's extensive research on projects, products etc. So glad I left her alone. Purchased a new home in Queen Creek at the end of December. We knew our next purchase would be a pool for the back. My wife looked up reviews, postings, ratings and pictures before settling on Unique Pool and landscaping in Chandler AZ. What could have been a very stressful time considering we are in Illinois turned out to be a huge positive. I was so very fortunate to work with a truly professional team who handled every worry with always an immediate response. My team included primary contacts of Kevin and Bart. I can't begin to tell you how instrumental these two guy's were. They never once questioned my inquiries and always responded immediately to concerns. If you are smart enough to choose Unique for your pool demand that these guys work on your project. Shout out to Pam in financing who was kind enough to hold my hand threw l process. Even the president of the company responded when I would throw out an Email. I have seen many photos of grandchildren enjoying pool and my first visit to my home will be at the end of May. Pictures will follow. Again thank you Unique for making a dream come true and a gorgeous pool and backyard...Kevin and Bart your the best!
Roger and Aida Davy
I called Unique to help me repair misters that was not a warranty issue. They built us a beautiful outdoor living space a couple of years before. Even though they were backed up, Sal came out the day after I spoke with Bonny. Misters fixed and my wife’s 40th birthday was saved!
The entire Unique Team is 1st Class. Exceptional Professionals; armed with skill, knowledge & experience. Able to customize the “ tasks at hand” to suit the client.
Creative, practical, comprehensive work force that can maneuver all scenarios. Impressive. Call them, highly recommend.
It's been 2 years since our yard has been totally transformed and we couldn't be happier with how everything turned out; just looking at it makes us smile, and we have gotten numerable compliments. Unique was inventive, knowledgeable, professional, creative, and responsive. Everyone we worked with (sales team, contractors, office) helped us design and build exactly what we had wanted for years. We now use our backyard regularly, and our curb appeal has encouraged our neighbors to follow suit. Thanks, Unique!